Survey

*Please make sure all questions are answered

1. 1) How did you hear of PyraMax Bank? (Please check all that apply)

   1. Current Client
   2. Newspaper
   3. Website
   4. Search Engine
   5. Radio
   6. Trade Show Exhibit
   7. Client Referral
   8. Billboards
   9. Television
   10. Yellow Pages
   11. Magazine
   12. Community Involvement
   13. Other:
   
   
2. 2) Why did you open an account with PyraMax Bank?

   1. Reputation in the community
   2. Service given by the bank
   3. Rate
   4. Type of account offered
   5. Other:
   
   
3. 3) What type of accounts do you have at PyraMax Bank?

   1. Checking
   2. Savings
   3. Money Market
   4. Certificate/IRA
   5. Mortgage
   6. Home Equity
   7. Other:
   
   
4. 4) Do you use PyraMax Banks:

   1. Online Banking
   2. Bill Payment
   3. Mobile Banking
   4. Online Mortgage Applications
   5. E-statements
   6. Other:
   
   
5. 5) Do you bank only at PyraMax Bank?

   1. Yes
   2. No
   
   
6. 6) Why do you bank elsewhere?

   1. I have a special account there
   2. It is more convenient
   3. Higher rate of interest
   4. Not applicable
   
   
7. 7) What type of account(s) do you maintain at your other bank?

   1. Checking
   2. Annuities
   3. Savings
   4. Personal Loan
   5. Safe Deposit
   6. Auto Loan
   7. Mortgage Loan
   8. Credit Card
   9. IRA
   10. Not Applicable
   11. Other:
   
   
8. 8) How often do you stop in our bank?

   1. Daily
   2. Weekly
   3. Monthly
   4. 1-5 times per year
   5. Never
   
   
9. 9) How often do you use an ATM machine?

   1. Frequently
   2. Sometimes
   3. Rarely
   4. Never
   
   
10. 10) What is your favorite part of our website?
11. 10) Any comments/suggestions for us?
12. 11) Your Email address?