Important Notice: Proper Endorsement on Escrow Checks Required

Escrow refund checks are made payable to both you (the mortgagor) and your municipality. These checks must be endorsed by you and then presented to the municipality for processing.
Attempts to deposit these checks without proper endorsement will not be accepted.

For instructions on handling tax overages, please contact your municipality directly.

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PyraMax Bank
FDIC Digital Sign, using the official FDIC wordmark. This digital sign indicates the deposit institution is backed by the full faith and credit of the US government.

Contact your bank, financial institutions, and creditors

  • If you believe you are the victim of a financial scam and your PyraMax Bank account is involved, call us immediately at 414-421-8200 and explain that someone has stolen your identity.
  • Request to close or freeze any accounts that may have been tampered with or fraudulently established.
  • Make sure to change your online login credentials, passwords, and PINs.

 Secure your email and other communication accounts

  • Many people often reuse passwords, and your email or cell phone account may be compromised as well.
  • Immediately change your accounts’ passwords and implement multi-factor authentication — a setting that prevents cybercriminals from accessing your accounts, even if they know your password — if you haven’t already done so.

 Check your credit reports and place a fraud alert on them

  • Get a free copy of your credit report from annualcreditreport.com or call 877-322-8228.
  • Review your credit report to make sure unauthorized accounts have not been opened in your name.
  • Report any fraudulent accounts to the appropriate financial institutions.
  • Place a fraud alert on your credit by contacting one of the three credit bureaus. That company must tell the other two.
  1. Experian 888-397-3742 or experian.com
  2. TransUnion 800-680-7289 or transunion.com
  3. Equifax 888-766-0008 or equifax.com

 

Additional steps you can take

  • Contact ChexSystems at 888-478-6536  to place a security alert on the compromised checking and savings accounts when a deposit account has been impacted. Or, make your report to ChexSystems online.
  • Contact the Federal Trade Commission to report an ID Theft incident by visiting identitytheft.gov or calling 877-438-4338.
  • File a report with your local law enforcement. Contact your local Police Department and file a report. Get a copy of the report to submit to your creditors and others that may require proof of the crime.