We are issuing this urgent notice to alert you that many of our PyraMax Bank customers have reported receiving fraudulent phone calls. Scammers are impersonating bank representatives in an attempt to gain access to your accounts and financial information. Please be aware of these threats and take necessary precautions to protect your accounts.

Key things to remember:

• A bank will never ask you to transfer funds to protect your account. If a caller says you must move money to a "safe" account, it is a scam. Hang up immediately.
• Do not provide personal or financial information over the phone. Never give out your verification codes, passwords, credit card details, or bank account information in an unsolicited phone call.
• Be wary of urgency. Scammers often create a false sense of urgency to pressure you into immediate action.
• Verify the caller. If you are concerned about a call regarding your business account, hang up and call the bank back directly using a trusted number from your bank card or official website.

What to do if you receive a suspicious call:

1. Do not engage. Hang up the phone immediately.
2. Report the incident. Notify our bank's security department, your account officer, or your local branch to report the suspicious activity.
3. Review your accounts. Regularly review your accounts for any unauthorized activity.

We are committed to protecting your business and thank you for your vigilance.